About Thomas Miller Claims Managament
Since our beginning in 2007, Thomas Miller Claims Management has been applying its unique blend of risk management and claims adjusting in the maritime, logistics, energy and construction sectors.
After becoming part of the Thomas Miller group in January 2024, our expertise and approach, combined with the unparalleled service focus and global reach of the larger group, enable us to meet the ever-changing needs of the biggest operators and insurers in these sectors.
At TMCM, we believe that the success of your insurance program depends, in part, on its claims management. As such we consider that the relationship between insurer and insured is paramount and should be a partnership.
By providing the best possible claims management and adjusting services we act as an essential interface between insurer and insured, promoting the ideal of a true partnership.
So when a business requires support managing a claim or litigation it’s to Thomas Miller Claims Management they turn.
That’s not mere marketing bluster, either. Our expertise and ability to meet the ever-changing needs of some of the biggest operators in the maritime, transport, and general business sectors was recognised when we received the 2014 Queen’s Award for Enterprise in the International Trade category.
This award is reflective of our approach to claims. We thrive on complex challenges - whether they stretch across borders or involve multiple parties. We excel at building strong relationships; relationships that can be relied upon in the not-so-good as well as the good times. Detail defines us, but we’re always seeing beyond the horizon to the bigger picture as well.
Moreover, claims and litigation can be complex, costly and time-consuming. In short, they can be a burden. At Thomas Miller Claims Management, we’re adept at shouldering that burden on your behalf.
In essence we are an extension of your claims team.
The world is a place of change. New technologies come and go. Companies rise and fall. But one name is a constant; Thomas Miller Claims Management.
Founded on the belief that ‘the only thing constant is change’, Thomas Miller Claims Management provides a potent blend of global risk management, problem-solving, claims adjusting, and operational support services that are trusted by some of the biggest names in a wealth of industries.
These are industries that are continually evolving. New technologies like AI, new energy sources such as renewables, new operational practices; all these elements (and more) change the type and nature of claims and litigation.
As such, if you’re dealing with a claim or litigation, you need a claims management company that is contemporary, informed, and agile - a claims management firm like Thomas Miller Claims Management.
Professional claims management
For over fifteen years, Thomas Miller Claims Management has combined the service and core claims handling expertise of Thomas Miller, with the flexibility and innovation needed to meet the challenges of today’s risk management and operational environments.
Controlling your claims
The claims environment is more complex than ever before. Rising deductibles and complex, higher-value claims are exposing companies to a growing claims burden. Simultaneously, and in the face of this growing burden, many companies are scaling down their own risk-management resources.
The result? It’s increasingly difficult for businesses to control their insured and uninsured claims.
Thomas Miller Claims Management brings decades of insurance and industry-specific experience together in its low-cost Newcastle base. We make it our mission to know your business as well as our own - this allows you to reduce your claims workload, safe in the knowledge your claims are being dealt with as well as if you were handling them yourself.
Find out more about our work in specific industries:
- Maritime
- Cruise lines
- Yachts and marine leisure
- Ports, terminals & logistics
- Commercial fishing
- Energy
- Construction
- Insurance
A true partnership
Thomas Miller Claims Management is trusted by many of the biggest names in the world’s most strategically important industries. Certainly in one area - medical assistance and telemedicine - we are a truly global leader, providing medical case management, emergency response coordination, and pre-employment medical screening.
The natural choice for outsourcing and third party administration
Thomas Miller Claims Management’s low-cost location and flexible structure make it a natural choice for insurers and operators looking for claims handling and third-party administration (TPA) solutions on high-volume workloads such as; cargo, personal accident, employer liability and travel claims, or run-off vehicles for occupational disease or insolvency.
Click the links below to explore each our services in more detail:
- Specialist claims handling
- Third-party administration
- Medical assistance
- Offshore personal injury
- Legacy claims solutions
- Audits
Discuss your claim handling requirements.
We are Thomas Miller Claims Management - providing certainty in an uncertain world.