+44 (0)7442 764 768 Jess qualified into marine law over 20 ago and has spent over 10 years as a partner at global law firms specialising in shipping, trade and insurance. Jess has advised clients on numerous marine-related issues, both contentious and commercial, but with a particular focus on dry shipping litigation and arbitration (LMAA and other rules) and P&I coverage issues. She has acted for different types of marine clients, including owners and charterers, ship-managers, pools, and leading marine insurers, including on commercially important, high value and novel claims. Jess has chaired and spoken at various industry courses and events, including Lloyds Maritime Academy and BIMCO courses. She has also provided bespoke training for clients on a variety of shipping, trade and marine insurance topics. Peter studied law at Durham University before joining a leading marine liability mutual. A qualified Shipbroker he joined Thomas Miller in 1995 and became an UK P&I Club, Area Director, before creating Thomas Miller Claims Management in 2007 as the Chief Executive until 2023. Peter also led the development of TM Law as its CEO, from its creation in 2015 until 2023. Peter remains a member of the senior management team; responsible for developing business for TMCM & TM Law internationally with particular reference to North and South America, Canada and the Caribbean. He also holds the role of President of Thomas Miller Claims Management USA. After an active career in the Royal Fleet Auxiliary, Patrick spent several years in the offshore supply sector before qualifying as a solicitor with a major UK marine firm. He went on to join a leading marine mutual insurer and during this time did notable work in helping several passenger ship operators devise their emergency response plans. From the late 1990s Patrick worked independently as a claims and emergency response consultant to the marine industry, working on several major casualties and coordinating litigation defence worldwide. An accredited Mediator, Patrick is also a Member of the Law Society and the Nautical Institute. Stephen joined TMCM in 2008 from a major P&I insurer and has nearly twenty years of marine insurance and risk experience. He is responsible for developing TMCM’s claims, TPA and specialist service proposition and is a key client contact across several areas of the business, including clients in the Lloyds market and major marine and logistics operators. He also heads TMCM’s Marine Medical operations and its BlueMed integrated medical services, providing global medical support, case management and assistance to cruise lines and shipping operators. Stephen remains involved in complex claims and dispute resolution, particularly in crew, passenger and yacht matters. Paul is qualified in both England and New South Wales with the majority of his experience being focussed on road traffic, employers liability, insurance and demurrage litigation. Paul has over 13 years experience in private practice in England, including working as an Owner Principal of a specialist law firm; prior to moving to Australia where he worked as a Practice Manager in transport litigation until he joined Thomas Miller October 2018. Paul has extensive experience in handling complex and high value litigation. Michael joined TMCM in 2017 and has nearly two decades of marine insurance experience. He and his team handle all types of Marine, Offshore Energy & Gas claims inclusive of Hull & Machinery, Protection & Indemnity, Marine General Liability, Marine Employers Liability and Loss of Hire. He has also conducted numerous casualty investigations, damage surveys and loss prevention inspections on board vessels. Michael is a principal point of contact for key clients including Lloyds Syndicates, handling claims worldwide on both a lead/primary and Re-insurance basis’ A Chartered Legal Executive, Robert has over 15 years’ experience in Legal 500 law firms and the insurance industry. As well as handling a broad range of marine and transport claims, including complex and high-value cargo and casualty matters, he specialises in injury and occupational illness claims and advises on all aspects of employer, public and travel liability, dealing with the full spectrum of personal injury cases worldwide including catastrophic/fatal cases under P&I, EL and PL cover. He has attended several claim and casualty sites , reporting to insurers on major claims incidents Andrew joined TMCM in 2022 from a leading marine mutual insurer where he handled admiralty, cargo and pollution claims including those involving specialty and offshore vessels. He also has on-site casualty experience. Andrew was a member of the insurer’s admiralty, contract review, LNG and pollution expertise groups and he is an Associate Member of the Association of Average Adjusters. Prior to that, Andrew worked for a ship owner and was involved in commercial and operational aspects of the business, latterly focusing on the commercial management of the company’s LNG fleet. +1 786 351 0721 Jonathan is a United States board certified admiralty/maritime lawyer with over a dozen years of experience in private practice specializing in the representation and defence of cruise lines, terminal operators, ocean carriers, shipping lines, trucking lines and warehouse operators. He has extensive experience dealing with claims emanating from North and South America and the Caribbean Islands. Stephen joined TMCM in 2010 and has over 30 years’ commercial shipping experience, across ship owning, chartering, property and liability claims, and maritime commercial disputes. Managing a team over 50, Stephen and his team deal with all aspects of marine claims inclusive of Protection & Indemnity, Hull & Machinery, Marine General Liability, Marine Employers Liability. Stephen is a key business contact for major clients including Lloyds Syndicates, Commercial Insurers and operator clients from the dry-bulk and tanker sectors. He was elected a Fellow of the Institute of Chartered Shipbrokers and has a Master’s Degree in International Trade Law. Michelle worked as a paralegal in an international law firm and a major Anglo-Scottish firm, specialising in occupational illness work for maritime, shipbuilding and insurance clients, before joining TMCM as a claims executive in 2014. Bryan has over twenty-five years of insurance expertise. Having reached managerial level at a major global insurer, Bryan moved into shipping to become responsible for the handling and negotiation of complex, high-value property and liability claims for a large US tanker operator. Bryan joined TMCM in 2011 and specialises in operational support and case management for our energy and passenger clients, as well as casualty response and claims investigation. Marc worked as a marine engineer for ten years with a range of vessel types, both on board and during drydocking. On coming ashore, he joined a leading ship manager in the North-East and became specialised in vessel certification, classification & auditing procedures. As well as managing a diverse caseload, Marc is a key part of TMCM's survey and casualty response team. +44 (0)7919 984 690 A Registered General Nurse, Helen joined TMCM in 2015 having worked previously as a disability case analyst, strengthening the team’s medical oversight and case management capacity. Studied medicine at London University and, after qualifying, spent 10 years as a junior hospital doctor, predominantly in the North East of England, before reading law at Newcastle University. Admitted as a solicitor in 1998 he practised for 15 years in the field of clinical negligence at two leading law firms in Newcastle. Nicholas joined TMCM in 2013 and specialises in operational support and case management for our energy and cruise line clients; in addition offering guidance on all medical matters including PEME (pre-employment medical examinations) and tele-medicine. Nicholas is a member of The Royal College of Obstetricians & Gynaecologists and the Newcastle upon Tyne Incorporated Law Society. Emma joined TMCM in 2015 as a medical case handler, having worked in local government, then a leading law firm and medical agency, for four years Rosie Joined TMCM in 2022 as a crew and medical claims executive . Previously worked in a busy GP surgery for 9 years supervising a large team of admin staff, alongside supporting management with problem solving, protocol creating/handling, monitoring performance and overseeing practice targets. Matthew joined TMCM as an apprentice in 2015, working across several areas of the business to acquire broad-based experience in preparation for his present claims role. Matthew now handles a wide range of marine and transport matters, as well as construction and property defects claims. Aamir joined Thomas Miller in 2019 as Claims Executive, having spent five years in the travel insurance and assistance sector. Aamir handles a full range of marine and logistics claims for operators and insurers in the Australasian, Asia-Pacific and global markets, including correspondency and casualty work for P&I Clubs and insurers. He is the principal contact for TMCM’s Crew Medical services to the cruise line and commercial shipping sectors in Australasia, which provide shore-side medical support, case management and emergency assistance. A native or fluent speaker of English, Urdu, Hindi, Punjabi and Saraiki, Aamir is currently studying for his Certificate IV in Legal Services with a view to gaining a law degree. Dmitrij joined TMCM in 2021, bringing both practical and academic expertise in the marine and logistics sectors. He gained a First Class Honours degree from Plymouth University in Maritime Business and Logistics, then completed a Masters in Marine Policy and Management at Cardiff. He then went on to work with a leading claims management/TPA company, working on large caseloads for major Lloyds insurers involving cargo, first-party property, and liabilities arising from carriage by road, rail, sea and air. He is a native speaker of Lithuanian and Russian. Berk joined TMCM in 2022. He holds a Bachelor of Laws with Honours degree from Baskent University (Turkey) where he was ranked 2nd in the university`s law school cohort and an LL.M. in International Maritime Law with Distinction from Swansea University Institute of International Shipping and Trade Law (IISTL). Having completed his legal traineeship in a highly competent commercial law firm and an international construction company’s legal department; Berk is admitted to Ankara Bar and is a qualified lawyer in Turkish jurisdiction. Dimitrios joined TMCM in 2022. He is a Law graduate from the University of Kent and has completed his postgraduate studies in ‘International Shipping Law’ with Distinction. Prior work experience includes internships in major law firms and companies in Piraeus, Greece, with an international outlook and specialization in the shipping industry. In this context, he has successfully provided assistance to Hull & Machinery underwriters and undertaken legal research on Charter-party disputes and the Convention on Limitation of Liability for Maritime Claims 1976. Freddie previously served at sea for 8 years as a Deck Officer with Holland America Line. Having completed his cadetship at Warsash Maritime Academy he sailed up to the rank of Second Officer and holds a Chief Mate Unlimited Licence. Having come ashore to pursue a career in marine insurance he joined Thomas Miller Claims Management in September 2022. He is also currently working towards the IG P&IQ. Alistair earned his LLB and BCom degrees in the Port city of Fremantle, Australia, where he developed an interest in maritime and transport law. After completing his maritime focused LLM, for which he was Admitted to the Deans Roll of Honour, Alistair relocated to London where he gained experience at several magic circle law firms. In 2017 after a secondment with the TT Club in London Alistair joined Thomas Miller Law at their Sydney office; where he received accolades for his legal work which included being recognised by Doyle's Guide (Transport Rising Star) at the Australian Shipping & Maritime Industry Awards. Alistair has since worked for several years in management and commercial roles in Australia and the UK, prior to joining TMCM in 2022. Stephen qualified as a Chartered Accountant in 2009. After working in a leading Newcastle accountancy practice, Stephen joined Thomas Miller in 2017 and became Financial Controller of TMCM in July 2017. Steven joined Thomas Miller as Finance Manager in 2022 from a leading Newcastle accountancy practice. Steven qualified as a Certified Chartered accountant in 2013. +44(0) 1661 822904
Jessica Maitra
Senior Director of Claims & Legal Services
Jonathan Hernandez
Senior Claims Executive (USA)
Helen Small
Clinical Lead, Registered General Nurse
Aishwarya Amin
Finance and Communication Assistant
Global claims and risk management solutions