Complete Support for Injured or Ill Employees
At TMCM, our US operation provides a 24/7/365 callout service to ensure that a licensed adjuster can promptly meet an injured or ill employee dockside or at the heliport. Our goal is to efficiently transport them and arrange necessary medical treatment. During the initial encounter, we obtain a recorded statement and an executed medical release authorisation. Additionally, we arrange DOT and/or Non-DOT drug/alcohol tests as required by the client. We maintain constant contact with the employer, the injured party, and their family to ensure they receive the correct medical treatment and financial support as they recover toward maximum medical improvement.
Medical Auditing Services
We specialise in medical auditing services, achieving significant reductions in most cases, thereby helping our clients save time and money.
Background Investigations
Through our membership in the Marine Index Bureau and our license to provide private investigation services, we can check a claimant’s past to determine medical, criminal, and civil litigation history. This can be a powerful negotiating tool in managing a claim.
If you want to recover your losses fairly, equitably, and professionally, speak to TMCM today.
Claims Control with Detailed Reporting
TMCM presents concise and detailed reports to its clients and/or insurers on all current claims at least every thirty to sixty days or as developments progress. The reports encompass:
- A brief recap of issues and investigation relating to liability
- Medical diagnosis, treatment to date, prognosis, and exposure
- Evaluation of the injured party’s medical progress
- Current legal issues
- Confirmation of held indemnity and expense reserves
- Recommendations for future handling
Emergency and Afterhours Contact
We offer a free emergency contact number available afterhours and on weekends. Unlike many services, our afterhours and weekend phones are managed by our on-call adjusters, not an answering service. All office numbers are routed to the on-call adjuster during these times, who will then assign the nearest adjuster to the claim as needed.
Multilingual Support
- Boston Office: Trilingual adjuster fluent in English, Spanish, and French
- Houston/Galveston Office: Bilingual adjuster fluent in English and Spanish
More than Offshore Personal Injury
TMCM's services are wider than offshore personal injury. Find out how we can help with our other claims management services:
- Specialist claims handling
- Third-party administration
- Medical assistance
- Offshore personal injury
- Legacy claims solutions
- Audits
If you are involved with an offshore personal injury claim, ensure you have the best support by contacting Thomas Miller Claims Management now. With our extensive experience and dedicated team, we provide unparalleled assistance to navigate your claims efficiently and effectively.
How can we help your business?